Terms and Conditions
- & O. E. Errors and omissions excepted. Where items/charges are left out of the invoice or billing or errors are discovered at a later stage ExcelPrintNavan.ie may invoice separately for these at a later stage.
Excel Printing Ltd. t/a ExcelPrintNavan.ie/ExcelPrint.ie and hereinafter referred to by either name, or the term printer, will mean one and the same. TERMS: Are C.O.D. (cash on order/delivery/collection) or Strictly by prior arrangement. Receipt of a previous Excel Print / ExcelPrintNavan.ie invoice shall be taken as proof that the customer is fully aware and accepts all current and previous terms and conditions.
Meaning of buyer: the word buyer shall mean company, group, society, person, agent or any entity believed in good faith to be able /have authority to purchase on behalf of themselves or on behalf of another or a company or any combination of above.
Where inadvertently a paragraph conflicts with another paragraph the spirit of the paragraphs will be interpreted solely by ExcelPrintNavan.ie who shall choose the most appropriate one and such conflict will in no way invalidate any other parts of the terms and conditions.
1 – DELIVERY Times: Delivery/Collection/Finish: Delivery/collection/Finish times of jobs are not of the essence and are estimated in good faith and are subject to variation from time to time depending on matters beyond our control. We will act in good faith at all times.
2 – TRUSTEE: – The Buyer shall act as bailee and trustee for Excel Printing Ltd. returning the full price of the goods of this invoice and all invoices due to the company on request.
3 – CREDIT: There are no credit facilities associated with Excel Printing Ltd. website. All charges are paid at time of order. Depending on the facility to charge on the website all credit cards are accepted. Cheques will not be accepted through the website.
4 – The Language for conducting business on this website will be English.
5 – Proofs: Proofs are provided for checking. It is important the customer do this with great care. Proofs when submitted to the customer replace their original submission to us. The final sign off of the proof is the responsibility of the customer and it is important that you check it carefully to ensure the information, content, text, style and format, going to print is correct as errors or omissions or alterations cannot be adjusted later, and will be charged as a new job. Proofs, if supplied, and used for other means than printing by ExcelPrintNavan.ie are chargeable as if the full print job were undertaken by ExcelPrintNavan.ie in its entirety. Special Artwork creation such as scanning and Logo Creation but not limited to these activities are chargeable as extra.
6 – Colour matching: while all efforts possible within costs will be made to create chosen colours as those requested, under no circumstances will ExcelPrintNavan.ie or its staff suggest or guarantee that colour matching can happen to any job, new or repeated. The nearest colour obtainable at that time will be the colour printed subject to the fact that proofing is not the final colour but an indication of what may be achieved when put on the print presses and those final print press colours will rule as the final achievable outcome. ExcelPrintNavan.ie and its staff will be the sole arbitrator in the matter of final colours in any print job and no other opinion in arbitration or otherwise will supercede that decision.
7 – Language use: Regardless of which language is used in the proof or job the customer is responsible for its accuracy, fluency, spelling and syntax. There is no guarantee that the person(s) working on any job will be proficient in any language, local, national or international.
8 – Should the customer sign a proof or decline a proof or verbally or otherwise confirm “proceed to print” the staff of ExcelPrintNavan.ie shall act as agent of the customer and the charge for the job will stand. Extra charges will apply for 2nd and following proofs supplied as this work can involve lengthy re-working.
9 – Materials left with us for working/printing/over-printing/copying or other input by us are taken on the understanding that Excel Printing Ltd. shall not be held responsible for any loss or damage occasioned to the materials while in its care or during any of its processes and are under no obligation to replace lost/damaged/stolen items or items otherwise removed from our control without our consent.
10 – These conditions cannot be varied in any way without written consent by ExcelPrintNavan.ie, such consent to be produced by the client in the event of dispute, failing which no variation is deemed agreed.
11 – Orders cannot be cancelled once they have been placed. No refunds shall be given against order payments.
12 – ExcelPrintNavan.ie reserves the right to change the price in the event of a variation to the printer’s quotation. Quotations are only confirmed when the printer physically examines the intended submission and satisfies themselves as to the modules required. For the avoidance of doubt a page is one side of a sheet and a sheet is two pages.
13 – The Printer’s quotation does not include work, time or charges outside the scope of the work detailed. Should the client request these extra items extra charges will be incurred.
14 – When quotations are based on specifications, roughs, layouts, samples or dummies or printed, typewritten or other good copy, any extra work or cost caused by any variation by the Client of his original instructions or by the manuscript copy being, in the Printer’s opinion, poorly prepared or by the Client’s requirements being different from those originally submitted or described may be charged to the Client and shown as extras on the invoice.
15 – Foreign Language: All extra work caused by author’s corrections including resetting and/or the over-running of composition may be charged to the Client and shown as extras on the invoice.
16 – VAT and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price. Any VAT charged in error at a reduced rate may be laid down as an extra charge to the customer who will be obliged to pay it.
17 – At the Printer’s sole discretion delivery of the Goods and shall take place when;
- a) The Client takes possession of the Goods at the Printer’s address, or
- b) The Client takes possession of the Goods at the Client’s address (in the event that the Goods are delivered by the Printer or the Printer’s nominated carrier); or
- c) The Client’s nominated carrier takes possession of the Goods in which event the carrier shall be deemed to be the Client’s agent.
17.1 At the Printer’s sole discretion the costs of delivery are in addition to the Price.
17.2 The Client shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. In the event that the Client is unable to take delivery of the Goods as arranged, then the Printer shall be entitled to charge an additional fee for redelivery. It is the client’s sole responsibility to be available or make available facilities to accept delivery of goods.
17.3 The failure of the Printer or nominated courier services to deliver shall not entitle either party to treat this contract as repudiated.
17.4 The Printer shall not be liable for any loss or damage whatever due to failure by the Printer or nominated courier service to deliver the Goods and/or Services (or any of them) promptly or at all.
18 – The Client is only a Bailee of the Goods and until such time as the Printer has received payment in full for the Goods then the Client shall hold any proceeds from the sale or disposal of the Goods on trust for the printer;
19 – The Client shall inspect the Goods on delivery and shall within two (2) working days notify the Printer of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Client shall afford the Printer an opportunity to inspect the Goods within a reasonable time following delivery if the Client believes the Goods are defective in any way. If the Client shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which the Printer has agreed in writing that the Client is entitled to reject, the Printer’s liability is limited to either (at the Printer’s discretion) replacing the Goods or repairing the Goods.
20 – The Printer takes care to deliver a high quality product that complies fully with the specification defined and approved by the Client. The Printer accepts that despite thorough testing at multiple levels coding errors causing faults may occur after final delivery, such errors will not be accepted as defects.
21 – Goods printed or made to special order or purchased from suppliers as a special order to Client specification or non-catalogue items will not be accepted for credit or return under any circumstances whatsoever.
22 – While every effort will be taken by the Printer to match colours, the Printer will take no responsibility for any variation due to substrates, half tones and/or detailed graphics between sale samples (including but not limited to virtual or physical samples) and the final product.
23 – The Printer shall not be held liable for inks wearing off through general wear and tear.
24 – The Printer shall be under no liability whatever to the Client for any variation (beyond the reasonable control of the Printer) in colours between the approved prototype and the finished Goods.
25- No Goods shall be accepted for return except in accordance with above
26 – To the extent permitted by statute, no warranty is given by the Printer as to the quality or suitability of the Goods for any purpose and any implied warranty is expressly excluded. The Printer shall not be responsible for any loss or damage to the Goods, or caused by the Goods, or any part thereof however arising
27 . Risk – If the Printer retains ownership of the Goods nonetheless, all risk for the Goods passes to the Client on delivery.
27.1 – If any of the Goods are damaged or destroyed or disposed of following delivery but prior to ownership passing to the Client, the Printer is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by the Printer is sufficient evidence of the Printer’s rights to receive the insurance proceeds without the need for any person dealing with the Printer to make further enquiries.
28 – Artwork is an additional charge if graphics / logos / pictures are not supplied to the Company by the Customer ready for print.
29 – The quality of finished product graphics is dependent on the quality of the artwork provided by the Customer. The Customer hereby accepts that if an image is supplied by them that is of insufficient file size to the print size required the finished product will be substandard.
30 – The Company accepts no responsibility whatsoever for the quality of the finished product when the artwork is supplied by the Customer.
31 – The Printer is under no obligation to provide samples of Goods ordered other than by virtual (digital) sample. Whilst every effort will be taken by the Printer to ensure the colours embedded in the print file will match physical colours, the Printer will take no responsibility for any variation between virtual samples appearing on any of the client’s or client’s associated computers as screen colours vary greatly. This effect can be seen by visiting a television sales shop and viewing the television screens. Should a physical sample be required this will be provided on request by the Client and will be charged for as an extra including return freight, the charge will be contra against final invoice. However the printer does not in any way warrant that the printing of the job will match the physical sample as many elements come into play in every printing task and even in the repeat printing of a particular job.
32 – The Customer shall indemnify the Company against any claims by third parties for patent, trademark, design or copyright infringement, directly or indirectly arising out of the design, workmanship, material, construction, or use of the Goods or any other deficiency therein. Where the Customer has supplied drawings, sketches, files or logos to the Company, the Customer warrants that the drawings, sketches, files or logos do not breach any patent, trademark, design or copyright.
33 – The placing of an order with us and the creation of artwork is fully chargeable whether proceeded with or not. Extra Work / Re-proofing / re-working to customers detail is charged extra. Add-ons discussed after pricing or during production of jobs may be charged as extra. Jobs cancelled after proofing / artwork stage are charged on a time / work done basis. This charge is based on ExcelPrintNavan.ie’s sole interpretation of the value of the work done/materials used and will not under any circumstances be based on customer’s interpretations or assumptions or values.
34 – Drawings, sketches, paintings, photographs, designs or typesetting furnished by the Printer, and the intellectual value of the design or adjustment of the printer’s design by the client and all digital and physical elements developed, made and used by the printer in the production of the client’s job, shall remain the exclusive property of the Printer unless otherwise agreed upon in writing.
35 – Sketches and rough proofs and ready to print sample proofs submitted by the printer on a speculative basis or as a preliminary to a print job shall remain the property of the Printer. They shall not be used for any purpose other than that nominated by the Printer and no ideas obtained there from may be used without the consent of the printer. The printer shall be entitled to be paid the full cost of the job as if it was fully printed if cancelled or contracted to another printer or printed in quantities of more than five test prints by the client as compensation from the Client for any unauthorised use of such images or materials.
36 – The Client shall have no right or title to any data stored by the printer on any electronic form of storage but after the printer agrees to duplicate or transfer stored electronic or like media for use by a Client or other parties authorised to obtain that data, he shall have the right to charge for those services.
37 – Data, artwork and all images supplied by the Client and/or other authorised persons remain the property of the Client. Unless otherwise indicated in writing the printer shall assume the data, artwork and other elements to be duplicate copies of the original.
Artwork, plates and the ExcelPrintNavan.ie intellectual value of the work is the property of Excel Printing Ltd. and is used for the purpose of the print job. Logos, ideagrams, etc. used from our library in a customer’s job are not reserved to that job only.
38 – Where the printer has designed, created or produced artwork for the Client then the Client undertakes to acknowledge the Printer’s design, artwork or drawings in the event that images of the Goods are utilised in advertising or marketing material by the Client.
39 – The Client hereby authorises the Printer to utilise images of the Goods designed or drawn by the Printer in advertising, marketing, or competition material by the Printer.
40 – Courier: where a customer requests jobs/items to be sent by post/courier or other means the ownership of the goods passes to the buyer at time of pick up and the responsibility for any loss / damage / shortage / theft or other discrepancy of the goods rests with the customer when the goods leave our premises.
For clarification the term purchase means purchase for cash or other means or signed for credit to be invoiced later.
41 – Signed for: It is a condition of sale that all stationery and print products purchased are signed for at time of pickup. Signing can be by physical or electronic means such as a name or title appearing in an e-mail. In the event of non-signing by a customer because of urgency or other (being collected by a courier, etc.) A signing by two members of staff of Excel Print will be accepted as a bonafide signing as agents of the purchaser. It is the responsibility of the purchaser to ensure that all items signed for at the time of purchase are complete, as absolutely no discussion as to the volume or costs of goods can be entertained at a later stage because many small goods will be listed as “stationery” and cannot be traced later.
42 – These terms and conditions are displayed in our website and the placing of an order or acceptance of an invoice or receipt deems acceptance of all our terms and conditions which vary between online website and physical shopping.
43 – Virus/Lockdown/Lockout: In the event that there is a lockdown by nature of business/locality/area/environment, etc. by government or any arm of government for reasons of health or other reason(s) not foreseen at this time, the job/order cannot be cancelled, time will not be of the essence, and delivery/completing of job/project will be done as soon as is possible on re-opening/resuming production as and on the terms of resumption of works as directed by the government or authorised arm of government and the full price of the job/project will be due for payment at that time regardless of passage of time or dated event or time importance to the customer and no compensation will be assumed or offered to the customer because of such action by government or arm of government.
44 – Title in the goods shall not pass to the customer until all sums due from the customer to the supplier (Excel Printing Ltd. / ExcelPrintNavan.ie / the supplier/printer) (hereinafter referred to by any of the titles in brackets which will mean one and the same) on any account have been paid.
YOUR ORDER – stationery:
45 – We reserve the right to substitute goods within your order with goods of an equivalent nature (eg a blue lever arch file for a black one). We will do our utmost to contact you if such is the case you but in the absence of a reply and for expedience of delivery the substitute can be made. If you do not wish to accept the substituted goods then you must return them to us in good condition with packaging intact within 7 days of their receipt. We will not pay for return delivery but only credit you with the price of the item(s).
46 – Delivery: There is a charge for delivery. Delivery charge is waived where the purchase exceeds a pre-determined value. Deliveries to remote places or offshore destination may attract a higher charge. Please check the name on the packaging before opening to ensure it is your delivery.
47 – Delivery Shortages / Damaged Packing
On receipt of your order, before signing for your goods, please carefully check the supporting delivery note supplied by the carrier to ensure that the contents of your delivery corresponds to the items mentioned on the delivery note/packing slip. No responsibility can be accepted afterwards for short delivery if there is a discrepancy. All shortages must be reported by email to ExcelPrintNavan.ie within 24 hours. Claims for shortages must be supported by the carrier’s proof of delivery note on which the goods have been signed for as short.In the event that the packaging is damaged please note this on the courier’s/carrier’s delivery note. It will be necessary to get a copy of this entry if making a claim.
48 – Our Pricing – Any price listed/used on this Site represents the price you pay which may or may not include VAT. (This will be shown on the item). The manufacturers’ suggested retail selling prices may, but not necessarily, be shown and this is only as indicative of the prevailing selling prices at any specific time and place in your area and is for comparison reasons only.
49 – If we state “Our Price” – despite careful attention to pricing by us, an item could be inadvertently mis-priced. If an item’s correct price is the same or lower than our quoted price, we will charge the lower or correct price and deliver the item to you. If an item’s correct price is higher than our quoted price, we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. However, at our sole discretion we may decide to honour the lower (incorrect) price and send the item to you as a gesture of goodwill and in order not to cause you inconvenience.
50 – Where we state ”You Save”, all references to a “saving” on this Site are based on the average savings relative to the “listed price” but excluding the VAT calculation.
51 – Toners and Inks and certain other products – Fluctuations in prices may change on a monthly (or less) basis on toners and inks and other products depending on special offers from manufacturers, currency exchange rates, demand and supply.
52 – Extra Charges – where a large item such as a filing cabinet is ordered a separate delivery charge may be added as these incur additional handling and delivery cost from carriers and from manufacturers.
53 – Keeping in the “know” – Occasionally special offers are available and by making a purchase from us you give us permission to contact you with these. On every communication, as a legal requirement, a valid ‘opt-out’ option will be provided.
54 – Warranty is disclaimed – Excel Printing Ltd. also known as ExcelPrintNavan.ie and trading as website ExcelPrintNavan.ie or is providing, this site and its contents on an “as seen” basis and makes absolutely no representations or warranties of any kind, either express or implied, including, without limitation, conditions or warranties of title nor does it imply warranties of merchantability or fitness for any particular purpose. ExcelPrintNavan.ie believes the content of its site to be accurate, current and complete but it does not warrant nor does it represent that the information accessible on this Web Site is accurate, current or complete. Availability, price, category and any other information carried is subject to change without notice.
55 – Liability Disclaimer – While we will do our best to provide our customers with correct product information manufacturers’ sometimes change their specifications and product styles and/or packaging. We have no control over this and as a result products and packaging may vary from the information we, to be best of our knowledge, provided on our website. While the information on our site is for guidance only we recommend that you always read product labels, manuals and other relevant details as to suitability of a product for you, your office, etc. Further information is generally available from the product manufacturers’ website which will also have their contact details.
In no event or circumstances will ExcelPrintNavan.ie be liable for special or indirect damages or any damages whatsoever or howsoever arising, including but not limited to, loss of data, use or profits, arising out of the use of or in connection with the use of or contents of this Web Site. ExcelPrintNavan.ie will, from time to time, make changes in products and services and the contents of this site in order to improve the content and products or services offered by us on this site.
Save in respect of your statutory rights under the Sale of Goods & Supply of Services Act 1980, we shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under these terms of our contract with you, for any indirect, consequential loss or special loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence) which arise out of or in connection with the supply of the goods or their use by you.
Excel Printing Ltd. is registered in Ireland and is a wholly owned Irish company. We can be found variously under excelprintnavan.ie and excelprint.ie.
Vat registration number IE 6556619D